TERMS & CONDITIONS

- The customer will have the responsibility to add the accurate shipping address and contact number.

- Orders payments should be made within maximum of 24 hours of delivering the goods.

- Customers with inaccurate address will be sent a Whatsapp message. You will have 48 hours to respond to the message to enable the delivery carrier to deliver the shipment to the modified address. Unresponsing within 48 hours will unfortunately lead to order cancellation.

- Orders are generally received within of 1-2 business days (Local Orders).

- Shipping costs will be calculated according to the delivery city, each city will have a different shipping costs. customer will be informed about the shipping costs before approving the order.

- Orders are generally received within of 8-10 business days (International Orders).

- Shipping dates may vary during holiday season, depending on volume of delivery experience through postal service.

- Customers have 14 days from the date of delivery to return your products by contacing our Whatsapp Number +973-33543904

- Items should be in a good condition to be accepeted as a returned goods.

- Damaged items will unfortunately not be accepted to be returned or exchanged.

- Items purchased through Veins website must be returned or exchanged directly through veins customer care team, no outside retailers will accept products that were purchased from the website to be exchanged.